Returns & Exchanges


Remember that you have up to 30 days to make your changes, which can only be done with a ticket or purchase order. Only changes to purchases made through the website can be made automatically on the same platform by the Reversso system.

For residents of Santiago
Our store in Nueva Costanera is open for purchases or exchanges in person from Monday to Friday from 11 am to 7 pm.

The or the products that want to be exchanged cannot show signs of use and/or deterioration.

We do not adhere to the right of withdrawal. These policies are guaranteed by Law N 19.496

changes here